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Toll-Free Number:
1800-267-4455
(Mon to Sat - 8am to 8pm)
Email Us Directly:
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[globe]www.icicihfc.com/loan-service
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ICICI HFC Registered Office
ICICI Home Finance Company Limited, ICICI Bank Towers, Bandra - Kurla Complex, Mumbai 400 051, India
(+91- 22) 26531414
ICICI HFC Corporate Office
ICICI Home Finance Company Limited, ICICI HFC Tower, Andheri - Kurla Road, Andheri (East), Mumbai - 400059, India
CIN. U65922MH1999PLC120106
(+91- 22) 40093231
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Reach out and let us know how we can improve your experience.
Write to us from your registered email ID:
☎ 1800-267-4455
(Mon to Sat - 8am to 8pm)
Meet a friendly face at your nearest ICICI HFC branch or your nearest ICICI Bank Asset Servicing branch where a team of our legal and technical experts is present to help you.
If you are not satisfied with the resolution, please write to our Grievance Redressal Officer from your registered email ID:
Hrishikesh Kadam
☎ 022-66493844
Receive a response within a period of 10 business days of Grievance Redressal Officer receiving your communication.
If you are still not satisfied with the resolution, please write to our Head Customer Service from your registered email ID:
Receive a response within 10 days of Head Customer Service receiving your communication.
If the issue remains unresolved after approaching Level 1/ Level 2 / Level 3 or if the Company has not provided any status or resolution within 21 days, you may approach National Housing Bank for redressal.
National Housing Bank,
Complaint Redressal Cell 4th Floor,
Core-5A, India Habitat Centre,
Lodhi Road,
New Delhi- 110003
Besides, customers can register their complaints on the NHB website https://grids.nhbonline.org.in or register the complaint at National Consumer Helpline(NCH) website https://consumerhelpline.gov.in