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Reach Out,Update Contact Details,Complaints
Reach Out,Update Contact Details,Complaints

We're Here When You Need Us

We’re here to make your home ownership journey effortless. Whether you’ve a query or need support, ICICI HFC is just a click or call away.

Toll-Free Number:

1800-267-4455

Email Us Directly:

customer.care@icicihfc.com

Raise Service Request

www.icicihfc.com/loan-service

Track Loan Application

www.icicihfc.com/view-my-application

ICICI HFC Registered office

ICICI Home Finance Company Limited, ICICI Bank Towers, Bandra - Kurla Complex, Mumbai 400 051, India

(+91- 22) 26531414

ICICI HFC Corporate Office

ICICI Home Finance Company Limited, ICICI HFC Tower, Andheri - Kurla Road, Andheri (East), Mumbai - 400059, India

CIN. U65922MH1999PLC120106

(+91- 22) 40093231

Keep Your Contact Details Up-to-date

Update your contact details by calling 1800-267-4455 to never miss updates about your loan account

Not satisfied with your experience?

Reach out and let us know how we can improve your experience.

Level 1
Speak to our customer care team

Call us at: 1800-267-4455

Email us at:  customer.care@icicihfc.com

Meet a friendly face at your nearest ICICI HFC branch or your nearest ICICI Bank Asset Servicing branch where a team of our legal and technical experts is present to help you.

Level 2
File a complaint

If you are not satisfied with the resolution, please write to our Grievance Redressal Officer :

Hrishikesh Kadam

Email id-nodal.office@icicihfc.com

Office Number-022- 66493844

Receive a response within a period of 10 business days of Grievance Redressal Officer receiving your communication.

Level 3
Looking for a better solution?

If you are still not satisfied with the resolution, please write to our Head Customer Service, at

servicehead@icicihfc.com

Receive a response within 10 days of Head Customer Service receiving your communication.

Level 4
Followed the steps above but still your problem is not resolved?

If the issue remains unresolved after approaching Level 1/ Level 2 / Level 3 or if the Company has not provided any status or resolution within 21 days, you may approach National Housing Bank for redressal.

National Housing Bank,
Complaint Redressal Cell 4th Floor,
Core-5A, India Habitat Centre,
Lodhi Road,
New Delhi- 110003

Besides, customers can register their complaints on the NHB website https://grids.nhbonline.org.in or register the complaint at National Consumer Helpline(NCH) website https://consumerhelpline.gov.in